Birch Court Books Inc.
1-920-660-6401
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Customer Service

Shipping & Delivery

Orders received Monday-Friday are normally processed in 1-2 business days. Orders received on weekends begin processing on Mondays.

Shipping Rates

Most regular shipping orders are sent USPS Priority Mail or UPS and usually arrive within one week after processing.

Up to $20........................................$4.95

Special shipping offer: Free USPS Media Mail for online orders greater than $20.00. Orders normally arrive in 1-3 weeks.

$20.01-$40.00.................................$6.95

$40.01-$60.00.................................$8.95

$60.01-$90.00.................................15% of order

$90.01 and up..................................12% of order

If you need expedited service or international shipment, please place your order by phone.

Returns & Replacements

Items may be returned within 30 days from shipping date for full refund excluding shipping fees. However, the items must be in new and unused condition. After 30 days, a 20% restocking fee will be charged. We will not accept returns after 60 days.

CDs and DVDs cannot be returned unless defective and, in those cases, a replacement will be sent.

Clearance items or overstock items cannot be returned.

Backorders

Out-of-stock items normally carried will be shipped as soon as received. If the backorder is from the publisher/distributor, we will notify you of the expected date.

We may hold your order with a soon-to-be-filled backorder for up to five days. After that, if the backordered item has not yet been sent to us, we will send you the instock items. The backordered item will then be sent as soon as received.

You may cancel your backorder at any time until we ship the item by calling or emailing us that information.

 
 
Bears Bears
$4.95
Opposites
$4.95
Ready for Reading
$4.95